Emotionally-Socially Intelligent Team Work

The Internal Customer – Work Colleague - isn’t always Right; The Internal Customer is always Emotional!
In a high performance team, understanding successful and unsuccessful dynamics walks hand in hand with understanding the processes of emotional contagiousness and its support in the Emotional Brain of the Team members.
The development of skills so that each member of the team may diagnose and Act upon Team Emotional Epidemics, is the main goal of this course.